Privacy Policy

At Vertex Logistics Services ("Vertex Logistics", "we", "our", or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

Scope

This Privacy Policy applies to:

• Visitors to our website.

• Customers and prospective customers.

• Business partners, suppliers, and service providers.

• Individuals submitting enquiries or requesting quotations.

• Job applicants who submit information through our website.

This Privacy Policy applies only to information collected through our website and related digital communications.

Information We Collect

Depending on your interaction with us, we may collect the following information:

Personal Information

• Full Name

• Company Name

• Job Title

• Email Address

• Phone Number

• Business Address

• Country or Region

Business Information

• Shipment details

• Cargo information

• Logistics requirements

• Quotation requests

• Service enquiries

• Business correspondence

Technical Information

When you visit our website, certain technical information may be collected automatically, including:

• IP Address

• Browser type and version

• Device information

• Operating system

• Pages visited

• Date and time of access

• Referring website

• Website usage statistics

How We Use Your Information

We use your information to:

• Respond to enquiries and quotation requests.

• Provide logistics and supply chain services.

• Process and manage shipments.

• Communicate regarding our services.

• Improve our website and customer experience.

• Maintain business records.

• Comply with applicable legal and regulatory obligations.

• Prevent fraud, unauthorized activities, and security incidents.

We process personal information only for legitimate business purposes and in accordance with applicable laws.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality.

• Remember user preferences.

• Understand website usage.

• Analyse website traffic.

• Enhance user experience.

You may configure your browser to refuse or delete cookies. However, certain features of the website may not function correctly if cookies are disabled.

Sharing of Information

Vertex Logistics Services does not sell or rent personal information.

We may share information only where necessary with:

• Logistics partners and carriers.

• Customs brokers and regulatory authorities.

• Warehousing and transportation partners.

• Technology and hosting service providers.

• Professional advisers.

• Government authorities where required by law.

All information is shared only for legitimate business purposes or legal compliance.

International Data Transfers

As an international logistics service provider, your information may be processed or transferred across different countries where required to provide our services or comply with legal obligations.

Where applicable, we take reasonable steps to ensure appropriate safeguards are implemented to protect your information.

Data Security

We implement appropriate administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, misuse, or loss.

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to:

• Deliver our services.

• Fulfil contractual obligations.

• Meet legal and regulatory requirements.

• Resolve disputes.

• Maintain legitimate business records.

When information is no longer required, it is securely deleted or anonymized where appropriate.

Third-Party Websites

Our website may contain links to third-party websites for your convenience.

Vertex Logistics Services is not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party websites they visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will be published on this page with a revised Effective Date.

Contact Us

If you have any questions regarding this Privacy Policy or the way your personal information is handled, please contact us:

Vertex Logistics Services

Website: https://vertexlogisticsservices.com

Email: Info@vertexlogistics.sa

Our Privacy Commitment

Protecting personal information is an important part of maintaining the trust of our customers, employees, partners, and stakeholders. Vertex Logistics Services is committed to handling personal information responsibly, transparently, and in accordance with applicable privacy and data protection requirements.